Samsung · Remotes & audio
Samsung HW-Q Series Soundbar Remote battery
2 × 1.5V alkaline cell
How to replace it
| How to open | Slide the back cover in the direction of the arrow until fully removed. Insert two AAA (1.5V) batteries with correct polarity. Slide the cover back into position. |
|---|---|
| Orientation | Observe polarity marks in compartment |
| Notes | Applies to HW-Q930C / Q800C / Q700C and related Q-series remotes per Samsung user manuals (remote part e.g. AH81-15047A on some packs). |
| Access | Tool-free |
Important
- Samsung HW-Q soundbar remote is 2× AAA — not CR2032 (Bose Smart Soundbar remotes differ).
- Confirm soundbar family (HW-Q…) — do not assume all soundbar remotes share one cell.
Sources
Helpful for this device
Optional tools for opening, testing or charging — separate from the battery answer.
- Panasonic eneloop AAA (LSD NiMH)
Replacement AAA cells when the device accepts NiMH
- Panasonic eneloop BQ-CC55 charger
Everyday NiMH AA/AAA charging (eneloop ecosystem)
- Battery tester
Quick good / low / dead check for household cells
New battery but still not working?
A fresh 2 × AAA should restore Samsung HW-Q Series Soundbar Remote if the battery was the problem. Work through the checks below before replacing the device.
- Check orientation
Confirm the cell is seated correctly: Observe polarity marks in compartment
- Check the battery type
This device needs 2 × AAA (alkaline). Rechargeable cells are only suitable when the manufacturer accepts that chemistry — set battery type in device settings if available. Same size does not always mean the same battery.
- Check known model-specific issues
Samsung HW-Q soundbar remote is 2× AAA — not CR2032 (Bose Smart Soundbar remotes differ). Confirm soundbar family (HW-Q…) — do not assume all soundbar remotes share one cell.
- Confirm the battery itself
If you have a battery tester or multimeter, check the cell. A low open-circuit voltage often means replace; for rechargeable AA/AAA, a capacity test is more informative than voltage alone.
- Still not responding?
If a correct, fresh battery installed properly does not restore the device, the fault may be elsewhere — the device may need service or replacement.